Privacy Policy

Log Date

Our website and its service providers may process your IP address, browser and device information, pages visited, visit times, referring pages and technical error or security logs. This information supports website operation, security, troubleshooting and measurement of website use.

Personal Information

When you contact us, we may collect your name, company name, business email address, telephone or WhatsApp number, selected products, estimated quantities, destination market and information you include in your message or correspondence.

Please do not submit patient records, personal health information or other sensitive personal information through our business inquiry forms.

How We Use and Share Information

We use information to respond to inquiries; recommend products; prepare quotations, samples and documentation; manage orders and business relationships; maintain and secure the website; and measure website or advertising performance where permitted.

Information may be handled by relevant HBM Protections staff and service providers supporting website hosting, form processing, email delivery, security, consent management, analytics and advertising. Where needed for an order, relevant information may also be provided to shipping or professional service providers, or disclosed to authorities when required by law.

If we send promotional communications, you may ask us to stop by replying or contacting sales@surgicalgloves.com. An inquiry is not blanket consent to unrelated marketing.

Legal Grounds for Processing

Where applicable data protection law requires a legal basis, we process information to respond to requests and take steps toward a business contract, to perform a contract, to meet legal obligations, or for legitimate interests such as managing business inquiries and protecting our website. Where consent is required, including for certain cookies or marketing activities, consent is the relevant basis. You may withdraw consent without affecting earlier lawful processing.

Security of Your Personal Information

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

How Long We Keep Your Information

Retention depends on the purpose and type of record, including whether an inquiry becomes an order, the needs of an ongoing business relationship, and legal, accounting or dispute requirements. Information should not be kept longer than necessary for those purposes. Contact us for information about retention relevant to your inquiry or records.

Children’s Privacy

This website is intended for business procurement and is not directed to children. Please contact us if you believe a child has submitted personal information so that we can review and address it.

International Transfers

HBM Protections is based in China. Information submitted to us may be accessed or processed in China and in countries where relevant service providers operate. Those countries may have different data protection laws from your location.

Where applicable law requires safeguards for an international transfer, the relevant transfer must meet those requirements. Contact us for information about the recipients, locations or safeguards applicable to your information.

Your Privacy Rights

Depending on applicable law, you may have rights to request access, correction, deletion, restriction of processing or data portability, and to object to certain processing. You may withdraw consent where processing relies on consent and object to direct marketing.

To make a request, email sales@surgicalgloves.com. We may need proportionate information to verify your identity. Rights may be subject to legal conditions, including requirements to retain certain records. You may also lodge a complaint with the competent data protection authority where applicable.

You may choose not to provide information, although this may prevent us from responding to a request or processing an order.

Cookies and Third-Party Services

Cookies and similar technologies support website operation, security, saved preferences, analytics and advertising measurement. The website uses CookieYes to present cookie choices and record preferences. Google advertising/tagging services and reCAPTCHA may process device information, online identifiers and interactions for their respective measurement or security functions.

Use the cookie banner or the cookie-preferences control available on the website to review cookie categories and change your choices. Where available, the preference panel provides cookie details and durations. You can also control cookies through your browser settings; blocking some technologies may affect website features.

Embedded YouTube videos and the external 360-degree factory tour may connect to their providers when loaded or used. Their data processing is also governed by their own privacy notices. Submitting an inquiry does not by itself provide consent to non-essential cookies.

External Links

Links and contact buttons may take you to third-party services such as WhatsApp, social networks, video platforms or maps. Those providers process information under their own privacy policies. Please review their notices before using those services.

Changes to This Policy

We may update this policy to reflect changes in website features, business processes or applicable requirements. The latest version will be published at this address with an updated revision date. Where required, additional notice or consent will be provided or requested.

Contact Us

For privacy questions or requests, please contact:

Guilin HBM Health Protections, Inc. (HBM Protections)
Email: sales@surgicalgloves.com
Address: Shuijing East Road, Economic and Technological Development Area, Guilin, China
Website contact page: https://surgicalgloves.com/contact-us/